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Microsoft Power Platform
Unify sales, service, and operations data—then layer Power Apps, BI, and automation for a single operating picture.
Dynamics 365 is Microsoft’s portfolio of cloud business applications for CRM, customer service, finance, and operations—built on Dataverse and deeply integrated with Microsoft 365.
Melgreen connects Dynamics to your existing estate so customer and order data stay consistent without brittle point-to-point scripts.
We implement and integrate model-driven apps, dual-write or sync patterns, and Power Platform extensions that respect security roles.
Reporting in Power BI and actions in Power Automate close the loop from insight to execution.
Real-world patterns we implement with Dynamics 365 and the broader Microsoft stack.
Accurate forecasts and activity tracking across regions and segments.
Case routing, SLAs, and knowledge linked to entitlements.
Consistent accounts, quotes, and orders between CRM and ERP.
Secure extensions for technicians and channel partners.
Fewer reconciliations and duplicate data entry across systems.
Standardize on Microsoft cloud patterns instead of custom middleware sprawl.
Teams work from one customer record with clear next steps.
Synchronized master data supports better service and reporting.
Case study
Patient intake varied by site; reporting was delayed and inconsistent.
Dynamics 365 Customer Service with Power BI executive dashboards and Teams.
3.2× ROI in year one
Explore complementary capabilities across the Microsoft cloud.
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Get a free consultation—we’ll align scope, timeline, and the fastest path to value.