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Microsoft Power Platform
Deploy agents that answer from your content, escalate gracefully, and meet risk and compliance expectations—not generic chatbots.
Copilot Studio lets you build conversational agents that integrate with Microsoft Copilot experiences, Teams, and custom channels. Grounding connects responses to SharePoint, Dataverse, and APIs you control.
Melgreen designs topics, plugins, and guardrails so AI augments your experts instead of bypassing policy.
We implement agents with explicit escalation paths, logging, and content safety—integrated with Purview labels and your identity model where required.
Use cases start narrow and high-value, then expand with measured adoption and feedback loops.
Real-world patterns we implement with Copilot Studio and the broader Microsoft stack.
Grounded answers with citations and human handoff for exceptions.
Collect context, suggest fixes, and create tickets in connected systems.
Next-best actions and summaries tied to CRM and knowledge bases.
Trigger Power Automate flows and approvals from natural language where appropriate.
Deflect repetitive questions while keeping humans in the loop for edge cases.
Lower tier-1 load and speed up resolution with structured automation.
Employees find answers and actions without hunting across tools.
Grounding and guardrails reduce hallucinations versus generic AI tools.
Case study
Teams needed fast answers without exposing sensitive data to generic AI.
Copilot Studio with SharePoint grounding, Purview labels, and human review.
89% deflection from Tier-1
Explore complementary capabilities across the Microsoft cloud.
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Get a free consultation—we’ll align scope, timeline, and the fastest path to value.
